SoCal Artificial Turfs ("we," "us," or "our") operates the website socalartificialturfs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, city, and project details you provide through our contact form.
- Automatically Collected Information: IP address, browser type, device information, pages visited, and referring URLs through Google Analytics (GA4).
- Cookies: We use cookies and similar tracking technologies for analytics and to improve your experience.
How We Use Your Information
- To respond to your inquiries and provide free estimates
- To schedule appointments and communicate about your project
- To send service updates, appointment confirmations, and responses to your inquiries via SMS/text (with your consent)
- To send marketing and promotional messages via SMS/text (with your separate, explicit consent)
- To improve our website and services through analytics
- To comply with legal obligations
SMS/Text Messaging
If you opt in to receive SMS/text messages from SoCal Artificial Turfs, the following applies:
- Service Messages: With your consent, we may send you service updates, appointment confirmations, and responses to your inquiries via SMS/text.
- Marketing Messages: With your separate, explicit consent, we may send you marketing and promotional messages via SMS/text.
- Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts will be sent.
- Help: Reply HELP to any message for assistance, or contact us at (951) 961-4248 or socalartificialturf@gmail.com.
- Message Frequency: Message frequency varies based on your interactions and service needs.
- Rates: Message and data rates may apply. Check with your carrier for details.
- Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most other major carriers.
- We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party tools that help us operate our business (analytics, CRM, hosting).
- Legal Requirements: When required by law, court order, or governmental request.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under California law (CCPA), you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal data)
- Not be discriminated against for exercising your rights
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us: